Description
Mission
The Service Assistant is the operational heartbeat of the project team—driving clarity, coordination, and execution from startup to closeout. In the ever-evolving landscape of Service and Special Projects, this role doesn’t rely on rigid processes, but instead thrives on resourcefulness, adaptability, and a sharp systems mindset. With calm precision, the Service Assistant bridges shifting priorities and moving parts, fostering strong communication and alignment across cross-functional teams. They proactively build structure, support seamless handoffs, and strengthen partnerships along the way. The Service Assistant is a steady presence in uncertainty, a champion of solutions, and a respectful challenger of the status quo—always grounded in a spirit of collaboration.
Key Responsibilities
- Billing and collections on all projects per project requirements
- Accurate and timely processing of time records
- Assist Project Team with processing project documentation including accurate data entry and filing
- Provides excellent customer service to subcontractors, vendors, customers, and employees
- Ensure accurate and complete Job and Work Order set up
Additional Job Duties:
- Process mission critical documentation such as job logs, billings, invoicing, pricing requests, and material price requests.
- Coordination of job start, and close including maintaining job files on company network, in Spectrum, Monday, in Procore, forms/logs, etc.
- Develops and/or downloads reports, construction documents and proposals as requested (daily project reports, job hazard analysis, earned hour reports, etc.)
- Assist management with all functions of daily operations, including screening calls, preparation of change orders, maintaining calendars and scheduling meetings.
- Collect and file project documentation, SIPs, Certified Payroll from subs, etc.
- Coordinate and assist with field personnel new hire paperwork, and timecard approvals.
- Assist project team in the collection of accounts receivables, reporting on progress monthly.
- Work collaboratively and coordinate with peers to deliver effective office operations.
- Maintain master payroll schedule and provide final approval for weekly payroll
- The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position’s role within the business unit.
Requirements
- High school diploma. Some college preferred.
- Prior experience in an office support role, preferably accounting (1-3 years)
- Intermediate MS Excel & Outlook skills
- Construction industry experience highly desired
Pay range: Pay Range: $27.00- $29.00/hr. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered.
Apply Now
If you're interested in joining the A-C Electric Company team of professionals, please fill out the application form and upload your resume and cover letter below.
A-C Electric Company is an affirmative action, equal opportunity, M/F/D/V employer.